Terms of Use

1. ELIGIBILITY AND ACCOUNT REGISTRATION

1.1 Eligibility

To use the System, you must:

• Be at least 18 years of age
• Be a licensed healthcare professional or authorized staff member
• Have legal authority to bind your Healthcare Facility to these Terms
• Comply with all applicable healthcare regulations and laws

1.2 Account Responsibility

You are responsible for:

• Providing accurate and complete information during registration
• Maintaining the confidentiality of your login credentials
• All activities that occur under your account
• Immediately notifying us of any unauthorized access

2. ACCEPTABLE USE

2.1 Permitted Uses

You may use the System to:

• Manage patient records and medical information
• Schedule appointments and manage calendars
• Process billing and insurance claims
• Generate reports and analytics
• Communicate with patients and staff

2.2 Prohibited Uses

2.3 Compliance with Healthcare Regulations

You must comply with all applicable healthcare regulations, including:

• HIPAA (Health Insurance Portability and Accountability Act)
• GDPR (General Data Protection Regulation)
• HITECH (Health Information Technology for Economic and Clinical Health Act)
• Local medical practice regulations
• Patient consent and privacy requirements

3. USER RESPONSIBILITIES

3.1 Data Accuracy

You are responsible for:

• Ensuring all data entered into the System is accurate and complete
• Verifying patient information before making clinical decisions
• Maintaining professional standards in record-keeping
• Correcting errors or inaccuracies promptly

3.2 Professional Conduct

4. PATIENT DATA AND PRIVACY

4.1 Data Ownership

You retain ownership of all Customer Data and Patient Data. We do not claim any ownership rights to your data.

4.2 Your Privacy Obligations

You are responsible for:

• Obtaining patient consent for data collection and use
• Providing patients with privacy notices
• Honoring patient rights (access, correction, deletion)
• Complying with data breach notification requirements
• Managing data retention and disposal

4.3 Data Breach Notification

In the event of a data breach:

• We will notify you within 72 hours of discovery
• You must notify affected patients as required by law
• You must report the breach to appropriate authorities

5. BILLING AND PAYMENTS

5.1 Fees and Payment Terms

• Fees are due in advance of each billing period
• Payments are non-refundable except as required by law
• Late payments may result in service suspension
• Subscriptions automatically renew unless cancelled 30 days before renewal

6. DISCLAIMERS AND WARRANTIES

6.2 Warranty Disclaimer

THE SYSTEM IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, OR UNINTERRUPTED OPERATION.

7. LIMITATION OF LIABILITY

8. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless JMedCare from any claims, damages, losses, and expenses arising from:

• Your use or misuse of the System
• Your violation of these Terms or applicable laws
• Medical malpractice or professional negligence
• Unauthorized access to your account

9. TERMINATION

9.1 Termination Rights

We may terminate or suspend your access immediately if you:

• Breach these Terms
• Fail to pay fees
• Are required to do so by law

9.2 Effect of Termination

Upon termination:

• Your access to the System will cease
• You may export your data within 30 days
• Outstanding fees remain due
• After 30 days, data may be permanently deleted

10. DISPUTE RESOLUTION

10.1 Informal Resolution

Before filing a claim, you agree to contact us to resolve the dispute informally through good faith negotiation.

10.2 Arbitration

If informal resolution fails, disputes shall be resolved through binding arbitration.

10.3 Class Action Waiver

YOU AGREE TO RESOLVE DISPUTES INDIVIDUALLY AND WAIVE ANY RIGHT TO PARTICIPATE IN CLASS ACTIONS OR CLASS ARBITRATIONS.

11. GENERAL PROVISIONS

11.1 Modifications

We reserve the right to modify these Terms at any time. We will notify you of material changes via email or notice within the System. Continued use after notification constitutes acceptance.

11.2 Governing Law

These Terms are governed by the laws of [Your Jurisdiction], without regard to conflict of law principles.

12. CONTACT INFORMATION